Terms & Conditions

Rubics Terms & Conditions of use (“Terms”) and Privacy Policy

1. Definitions:

"Rubics" refers to Rubics Media Management LTD.
"Client/User" refers to any individual or business that uses www.rubics.co.uk or any service from Rubics Media Management LTD.
"Website/The Website" refers to https://www.rubics.co.uk.

2. Services Offered:

Rubics provides basic and premium subscriptions for marketing support and management of client social media accounts. For detailed information, please refer to our ‘Plans and Pricing’ page.
Bespoke subscriptions are tailored marketing support and social media account management services. Consultation with an account manager is necessary for bespoke services. For more details, visit our ‘Bespoke Services’ page.
Web design and website management services are available, subject to maintenance fees and individual client needs.

3. Rules and Guidelines:

Rubics maintains ownership of all content related to its website, including user-uploaded content.
Users are prohibited from using content from the Rubics website without written permission.
Users must provide accurate information to Rubics. Information regarding other individuals should only be provided with their explicit consent.
Misuse of data or privacy policies is strictly prohibited.
Clients and users are responsible for uploading or sending copyrighted content to their account manager.

4. Collection of Personal Information:

Rubics collects data essential for providing services to clients. We inform clients about data collection, usage, and retention policies as per our Privacy Policy. Data is stored securely in compliance with UK law.
Clients are responsible for ensuring the accuracy and currency of their information. Contact sales@rubics.co.uk for data inquiries.

5. Terms of Service:

Basic and premium subscriptions are billed monthly or annually based on client preference. Refer to our ‘Plans and Pricing’ page for details.
Bespoke subscriptions are subject to individual contracts tailored to client needs. Cancellation terms are specified within each contract.
Web design services are invoiced post-consultation and agreement. Invoices must be settled within 31 days.
Subscriptions are automatically renewed after 12 months.
Subscription cancellations are accepted within 31 days of initial payment or renewal, subject to a 14-day cooling-off period and cancellation fees thereafter.
Ownership of social media accounts and managed content transfers to Rubics during the subscription period and reverts to the client upon subscription termination.

6. Disclaimer and Limitations of Liability:

Rubics endeavors to achieve user marketing goals but does not guarantee specific outcomes.
Rubics disclaims responsibility for the accuracy and reliability of client-posted content.
Rubics is not liable for third-party content or links posted on social media platforms.
Clients must ensure they have necessary rights to all content provided to Rubics.
Rubics' liability of damages is limited to the fees paid for services, not exceeding the value of services provided.

7. Intellectual Property Rights:

Rubics retains sole rights to all content posted on its website, including user-uploaded content.
Client accounts set up by Rubics are owned by Rubics, including posted content during the service period.
Content ownership reverts to Rubics during the service period.

8. Governing Law:

These terms are governed by the laws of the United Kingdom.
Disputes arising from these terms are subject to the jurisdiction of the United Kingdom.

9. Privacy Policy:

We collect and process the following information:

Personal identifiers including First and Last Name, Email Address, and Payment Information
Business Name and related industry

How We Collect Personal Information and Why We Have It

We primarily collect personal information directly from you through:

Website forms
Login pages
Payment processing

We use this information to contact you and process payments for our services. We do not share this information with any organizations unless legally obliged to do so.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent, which you can withdraw at any time by contacting sales@rubics.co.uk
Fulfilment of a contractual obligation
Compliance with a legal obligation
Pursuit of legitimate business interests
How We Store Your Personal Information
Your information is securely stored. We retain personal information for the duration of our services. Upon termination of services, we delete all digital records from our servers and devices.

Your Data Protection Rights

Under data protection law, you have the following rights:

Right of Access: You can request copies of your personal information.
Right to Rectification: You can ask us to correct inaccurate or incomplete information.
Right to Erasure: You can request the deletion of your personal information in certain circumstances.
Right to Restriction of Processing: You can ask us to limit the processing of your personal information in certain circumstances.
Right to Object to Processing: You can object to the processing of your personal information in certain circumstances.
Right to Data Portability: You can request the transfer of your personal information to another organization, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. We respond to requests within one month. Contact us at sales@rubics.co.uk to exercise your rights.

How to Complain

If you have concerns about our use of your personal information, contact us at sales@rubics.co.uk. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

ICO Contact Information:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk